Privacy Policy

We respect your privacy. This page explains what information we collect, how we use it, and the choices you have. We use plain language and keep this policy as short and clear as we can.

1. Who we are

2Wombats provides an Ecosystem that connects businesses, customers and vendors. When we say "we", "us" or "our" in this policy, we mean 2Wombats.

2. What information we collect

When you send us a request through our site, we may collect:

• Your name and (if given) company name.
• Your country and industry or business type.
• Details about the issues you want to solve and the benefits you seek.
• Your email address so we can reply.
• Basic technical data such as IP address, browser type and visit time. We use this only for security and basic usage statistics.

3. How we use your information

We use your information to:

• Read and assess your request.
• Prepare our feasibility response, timeframes and cost estimates.
• Contact you with questions or clarifications if needed.
• Improve how we explain our services and how our site works.

We do not sell your data. We do not rent your data.

4. Our email and anti-spam promise

We use your email address only to respond to your request or to follow up on that same topic. We do not add you to a general mailing list unless:

• you clearly ask us to; or
• you clearly agree to receive a specific type of update.

If you ever receive an email from us that you no longer want, you can reply and tell us to stop. We will respect this.

5. Legal bases for processing (for visitors in certain regions)

In some places, such as the EU, UK or similar regions, we are asked to state the legal bases for using personal data. When this applies, we use your data based on:

• Legitimate interest – to review and respond to your request.
• Consent – where you ask us to contact you or to keep you updated.
• Legal obligations – where we must keep certain records by law.

6. How long we keep your information

We keep your information only for as long as it is needed for the purposes in this policy:

• Active requests and follow-up: for as long as we work with you on them.
• Declined or closed requests: for a reasonable period in case we need to refer back, then we delete or anonymise the data.
• Legal, security or accounting reasons: for as long as required by applicable law or internal policies.

7. How we share information

We share your information only when needed and with care:

• With trusted service providers who help us run our systems (for example, secure hosting or email). They may process data on our behalf and must protect it.
• If required by law, regulation or a valid legal request.
• If we are involved in a merger, acquisition or similar change. If this happens, we will take steps to keep your data protected.

8. International transfers

We may store or process data in countries other than your own. When we do this, we use reasonable safeguards to protect your information, such as data-processing agreements and security controls that meet industry norms.

9. Your choices and rights

Depending on your location, you may have the right to:

• Ask for a copy of the personal data we hold about you.
• Ask us to correct data that is wrong or incomplete.
• Ask us to delete your data when it is no longer needed.
• Object to or limit certain types of processing.
• Withdraw consent where you have given it.

To exercise any of these rights, contact us using the details below. We may need to confirm your identity before we act on your request.

10. Cookies and similar tools

Our site may use small text files called "cookies" or similar tools to keep the site secure and to understand basic usage patterns. We do not use them to follow you across other sites.

You can control cookies through your browser settings. If you turn them off, some parts of the site may not work as expected.

11. How we protect your data

We use reasonable technical and organisational measures to protect your information from loss, misuse and unauthorised access. No system is perfect, but we aim to keep risks low and review our safeguards over time.

12. Changes to this policy

We may update this policy from time to time. When we do, we will change the "last updated" date below. If the changes are significant, we will take reasonable steps to let you know.

Last updated: December 2025